This privacy statement describes how Venomtech manages personal information. Site users are encouraged to regularly review our privacy policy, which will be amended periodically. All personal information collected and retained will be subject to the updated privacy policy.

Collection of personal information

Updating your personal information and privacy preferences

How your personal information is used

Information sharing with service providers / agents

Data retention

Choice / opt out 

Protection of your personal information 

Cookie and tracking technologies

Changes in privacy policy

Links to third party sites

Social media features 

Children 

Privacy complaints

Collection of personal information

As a visitor to our website, you can engage in most activities without directly providing any personal information.

However, if you choose to use our online contact form, you will be asked to provide your name, a valid email address, and telephone number.

When you use our website, Venomtech or third parties may also collect certain information about your computer to facilitate your use of the site and its services – this is in line with many other websites – for example, browser type, operating system, and the Internet Protocol (IP) address of your computer. We use these data to facilitate and track your use of the site and our services. Via third parties, Venomtech also uses such information to measure traffic patterns on the site. To better understand the needs of our visitors, we may occasionally match such information with your personal information.

Venomtech may on occasion supplement the personal information you submit with information from third-party sources, such as LinkedIn, to make it more likely that any marketing communications we send will be relevant and of interest to you.

Updating your personal information and privacy preferences

In compliance with the 2018 GDPR legislation, Venomtech will provide you, on request, with information regarding whether we hold or process any of your personal information. You have the right to view, correct and/or delete your personal information and privacy preferences at any time.

With regard to this, please contact us at [email protected] and ensure that the subject line starts with ‘FAO Data Protection’.

How your personal information is used

Venomtech collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent, or share your personally identifiable information to or with third parties in any way other than as disclosed in this privacy policy. Venomtech may use this information to:

  • Process your financial transactions.
  • Send you order confirmations.
  • Respond to customer service requests, questions, and concerns.
  • Administer your account.
  • Send you requested product or service information.
  • Keep you informed about special offers and services of Venomtech.
  • Meet our research and product/service development needs and to improve our services and offerings.
  • Improve our service, including targeting our services and offerings to you.

We may store information that we collect through cookies, log files, and/or third-party sources to create a summary of your preferences.

In certain situations, Venomtech may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Information sharing with service providers / agents

Venomtech uses one or more outside banking companies/ software providers to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.

We also share personal information with certain companies that perform services on our behalf. We only share the personal information that is necessary for them to perform those services. We require any company with which we may share personal information to protect that data in a manner consistent with this policy and to limit its use to the performance of services for Venomtech.

We do not sell or otherwise provide personal information to other companies for the marketing of their own products or services.

Data retention

We will retain your information as is needed to provide you services, or as required to fulfil our legal obligations, resolve disputes, and enforce our agreements. If you wish to request that we no longer use your information to provide you services, we will respond to your request within 30 days.

Choice/opt out

You may “opt out” of receiving Venomtech’s email updates or marketing by contacting us at [email protected], ensuring that the subject line starts with ‘FAO Data Protection’.

Protection of your personal information

Your personal information resides on secure servers that only selected Venomtech personnel and contractors have access to via password.

We strive to protect all of your personal information that is received and held electronically. However, no method of transmission or electronic storage is 100% secure. While we appreciate the sensitivity of the personal information we collect, process, store, and the current state of technology to use these measures protect your personal information, we cannot guarantee its absolute security.

Cookie and tracking technologies

A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user’s computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the site.

Our website may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site, pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet, and other relevant statistics. Such information is sometimes referred to as web analytics.

We may combine this automatically collected log of information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.

Changes in privacy policy

Venomtech reserves the right to amend our Privacy Policy from time to time at its sole discretion and will provide notice on our website when we make material changes to this policy.

Links to third party sites

Our site includes links to other websites whose privacy practices may differ from those of Venomtech. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit

Social media features

Our website may include social media features. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Children

We do not intend to solicit or collect personal information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered personal information please contact [email protected], ensuring the subject line starts with ‘FAO Data Protection’, to have the data removed.

Privacy complaints

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to information, as well as to seek to update, delete, and/or correct this information.

To the extent that Venomtech’s processing of your personal data is subject to the EU General Data Protection Regulation, Venomtech relies on its legitimate interests, described above, to process your data. Where Venomtech processes certain personal data for Venomtech’s own direct marketing purposes, you have a right to object to Venomtech’s use of your personal data for this purpose at any time by contact [email protected], ensuring that the subject line starts with ‘FAO Data Protection’ and opting out from receiving all email.

If you believe that Venomtech has not complied with this privacy policy with respect to your personal information, you may contact the Data Protection Officer at [email protected], ensuring that the subject line starts with ‘FAO Data Protection’. In your email, please describe in as much detail as possible the ways in which you believe that the privacy policy has not been complied with. We will investigate your complaint promptly.

Last reviewed 28/02/22